The Florida Department of Children and Families is committed to the well-being of children and their families. Our responsibilities encompass a wide-range of services, including - among other things - assistance to families working to stay safely together or be reunited, foster care, youth and young adults transitioning from foster care to independence, and adoption.
The statewide Office of Child & Family Well-Being and regional Family Safety program offices work in partnership with local communities, courts, and tribes to ensure the safety, timely permanency, and well-being of children. The people who work in child welfare conduct, supervise and administer programs for dependent children and their families.
Child welfare services are directed toward these goals:
Any person who knows, or has reasonable cause to suspect, that a child is abused, abandoned, or neglected by a parent, legal custodian, caregiver, or other person responsible for the child's welfare is a mandatory reporter under section 39.201(1)(a), Florida Statutes (opens in a new tab) .
The Florida Abuse Hotline (opens in a new tab) accepts reports 24 hours a day, 7 days a week. Call 1-800-962-2873 (1-800-96-ABUSE).
If the information meets the criteria for an abuse report to be accepted, the report is assigned to the local child protective investigation unit. All child protective investigations are conducted by DCF.
Community-Based Care provides foster care and related services to families based on the identified needs and unique resources within the local community. This innovative statewide initiative increases accountability, resource development, and system performance.